Privacy Policy

Effective date: October 4, 2026

1. Who We Are

Rob Estep is a brand of LMP 360 Media, LLC ("Rob Estep," "we," "us," or "our"). We operate the website https://robestep.com and its related services (the "Service").

This page explains our policies on collecting, using, and disclosing personal data when you use the Service, and the choices you have about that data. We will not use or share your information with anyone except as described in this Privacy Policy. By using the Service, you agree to the collection and use of information as described here. Unless otherwise defined, terms in this policy have the same meanings as in our Terms and Conditions, available at https://robestep.com/terms-and-conditions.

Definitions

• Service: The https://robestep.com website and the related forms, landing pages, text messaging programs, email programs, and paid products or services operated by Rob Estep.
• Personal Data: Data about a living individual who can be identified from that data, alone or combined with other information we have or are likely to obtain.
• Usage Data: Data collected automatically through use of the Service or its infrastructure (for example, how long you spend on a page).
• Cookies: Small files stored on your device (computer or mobile device).
• Data Controller: The person or entity that decides why and how Personal Data is processed. LMP 360 Media, LLC, doing business as Rob Estep, is the Data Controller of your Personal Data.
• Service Providers (Data Processors): Third parties that process data on our behalf.
• Data Subject (User): Any living individual who uses the Service and is the subject of Personal Data.

2. Information We Collect and How We Use It

Personal Data

While using the Service, we may ask you to provide information that can be used to contact or identify you. This may include, but is not limited to:

• First and last name
• Email address
• Phone number, including mobile number
• Mailing address, city, state or province, and ZIP or postal code
• Business name, website, and other business information you choose to share
• Cookies and Usage Data

Usage and Log Data

We collect information your browser or device sends when you visit the Service. This may include your IP address, browser type and version, the pages you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Respond to your inquiries and schedule calls or consultations
• Notify you about changes to the Service
• Provide customer support
• Analyze and improve the Service
• Monitor usage of the Service
• Detect, prevent, and address technical and security issues
• Process payments and fulfill purchases
• Send text messages you have consented to receive
• Send newsletters, marketing or promotional materials, special offers, and information about goods, services, and events similar to those you have purchased or asked about, unless you have opted out

You may opt out of marketing emails at any time by using the unsubscribe link or following the instructions in any email we send.

3. SMS/Text Messaging Privacy

We value your privacy and the confidentiality of your personal information.

• We collect mobile phone numbers and SMS opt-in information only to send you the text messages you have consented to receive from Rob Estep.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• Rob Estep does not share, rent, or sell your SMS opt-in consent or mobile phone number to any third parties or affiliates for marketing or promotional purposes under any circumstances.
• Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers, such as messaging platforms and carriers, that help us deliver our messages and are prohibited from using this information for any other purpose.
• You can opt out at any time by replying STOP to any message. Reply HELP for help. Message and data rates may apply. Message frequency varies.

4. Cookies, Remarketing, Service Providers, and Payments

Cookies and Tracking

We use cookies and similar technologies, such as beacons, tags, and scripts, to track activity on the Service and to improve and analyze it. Cookies are small data files that may include an anonymous unique identifier. You can set your browser to refuse all cookies or to alert you when a cookie is sent. If you do not accept cookies, some portions of the Service may not work.

Types of cookies we use:

• Session cookies to operate the Service
• Preference cookies to remember your preferences and settings
• Security cookies for security purposes
• Analytics and advertising cookies to understand how the Service is used and to measure and deliver ads

Behavioral Remarketing

Rob Estep uses remarketing services to show you ads on third-party websites after you visit the Service. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits.

Google (Google Ads and Google Analytics). Google Ads remarketing, conversion tracking, and Google Analytics are provided by Google LLC. Google uses cookies to serve ads based on your past visits to the Service and to help us understand how the Service is used. You can manage or opt out of Google personalized ads at https://adssettings.google.com, and opt out of Google Analytics with the browser add-on at https://tools.google.com/dlpage/gaoptout. Learn how Google uses data from sites that use its services at https://policies.google.com/technologies/partner-sites, and read Google's privacy policy at https://policies.google.com/privacy.

Meta (Facebook and Instagram). Remarketing and conversion tracking, including the Meta Pixel, are provided by Meta Platforms, Inc. You can learn about interest-based ads at https://www.facebook.com/help/164968693837950 and opt out by following https://www.facebook.com/help/568137493302217. Meta's privacy practices are described at https://www.facebook.com/privacy/explanation.

You can also opt out of interest-based ads from participating companies through the Digital Advertising Alliance (USA), the Digital Advertising Alliance of Canada, the European Interactive Digital Advertising Alliance, or your mobile device settings.

Service Providers

We may employ third-party companies and individuals to facilitate the Service, provide it on our behalf, perform Service-related tasks, or help us analyze how it is used. Examples include web hosting, CRM and email platforms, SMS platforms and carriers, scheduling tools, analytics, advertising platforms, and AI and automation tools. These third parties can access your Personal Data only to perform these tasks for us and are obligated not to disclose or use it for any other purpose. Mobile phone numbers and SMS opt-in data are never shared with service providers for their own marketing (see Section 3).

Payments

We may offer paid products or services. Payments are handled by third-party payment processors. We do not store or collect your payment card details; that information goes directly to our processors, whose use of your information is governed by their own privacy policies. These processors follow PCI-DSS standards, managed by the PCI Security Standards Council, a joint effort of brands like Visa, Mastercard, American Express, and Discover.

Our payment processor is Stripe. Its privacy policy is at https://stripe.com/us/privacy.

5. Disclosure, Retention, Transfer, and Security

We do not sell your Personal Data.

Business Transactions

If Rob Estep or LMP 360 Media, LLC is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different privacy policy.

Legal Requirements

We may disclose your Personal Data where required by law or subpoena, or in the good-faith belief that doing so is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of Rob Estep and LMP 360 Media, LLC
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

Retention of Data

We keep Personal Data only as long as necessary for the purposes in this policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. Usage Data is generally kept for a shorter period, unless it is used to strengthen security, improve functionality, or we are legally required to keep it longer.

Transfer of Data

Your information may be transferred to and stored on computers outside your state, province, or country, where data protection laws may differ. If you are outside the United States and provide information to us, we transfer it to the United States and process it there. By submitting your information, you agree to this transfer. We take reasonable steps to make sure your data is treated securely, and we will not transfer it to an organization or country without adequate controls in place.

Security of Data

The security of your data is important to us, but no method of transmission over the Internet or electronic storage is 100% secure. We use commercially acceptable means to protect your Personal Data, but we cannot guarantee its absolute security.

6. Your Privacy Rights

All Users

You may contact us at any time to ask what Personal Data we hold about you, or to request that we correct or delete it. You can opt out of marketing emails by unsubscribing and out of text messages by replying STOP. We may ask you to verify your identity before responding.

Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), our legal basis for collecting and using your Personal Data depends on the data and the context. We may process your Personal Data because:

• We need to perform a contract with you
• You have given us permission
• Processing is in our legitimate interests and is not overridden by your rights
• It is needed for payment processing
• It is needed to comply with the law

Your Rights Under the GDPR

If you are an EEA resident, you have the right to:

• Access, update, or delete the information we hold about you
• Have inaccurate or incomplete information corrected (rectification)
• Object to our processing of your Personal Data
• Request that we restrict processing
• Receive a copy of your data in a structured, machine-readable format (portability)
• Withdraw consent at any time where we relied on your consent

You also have the right to complain to a Data Protection Authority in the EEA.

U.S. State Privacy Rights

Depending on where you live, state laws may give you additional rights, such as the right to know, access, correct, or delete your Personal Data and to opt out of the sale or sharing of Personal Data for targeted advertising. We do not sell Personal Data. To exercise any of these rights, contact us using the details in Section 7. We will not discriminate against you for exercising your rights.

Do Not Track Signals (CalOPPA)

We do not currently respond to Do Not Track ("DNT") browser signals. You can turn DNT on or off in your browser's Preferences or Settings.

7. Children, Links, Changes, and Contact

Children's Privacy

The Service is not directed to anyone under 18 ("Children"). We do not knowingly collect Personal Data from anyone under 18. If you are a parent or guardian and know your child has provided us Personal Data, please contact us. If we learn we have collected Personal Data from a child, we will delete it promptly.

Links to Other Sites

The Service may link to sites we do not operate. If you click a third-party link, you will go to that site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.

Changes to This Privacy Policy

We may update this policy from time to time. We will post the new version on this page and update the effective date at the top. For material changes, we will also notify you by email and/or a prominent notice on the Service before the change takes effect. Please review this policy periodically.

Contact Us

If you have questions about this policy or want to exercise your rights, contact us:

• Business: Rob Estep, a brand of LMP 360 Media, LLC
• Website: https://robestep.com
• Email: ai@busyprosai.com
• Mailing address: 16747 W Cielo Grande Ave, Surprise, AZ 85387